# DemandIntel - Platform

- Canonical: https://demandintel.io/platform
- Last updated: 2026-08-22
- Source of truth: DemandIntel

## TL;DR
The DemandIntel platform observes real sales conversations, assesses them against your framework, diagnoses the gap for each seller, guides the next action, supports the manager's coaching and measures whether behaviour changed. Every score is cited to a timestamped quote.

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# Features

## Master report
- One report per client aggregates every rep and every campaign in the date range.
- Sections: executive summary, content roadmap, action plan (30-day), competency view, QA summary, evidence library.
- Generated via "Run report" (no AI jargon in the UI).

## QA scoring
- Choose a framework (default or your own).
- Every score is evidence-backed: timestamped citation, transcript excerpt, click-through to the call.
- Heatmaps on Admin Ops show framework health and score distribution.

## Competency framework
- Four proficiency levels: Foundation, Proficient, Advanced, Expert. Colours: red, amber, green, purple.
- Requires at least 10 calls and a verified company context before the framework is "ready".
- Compare current vs previous assessment on a radar/spider chart.
- Coaching recommendations extract the top 3 skill gaps from the Expert baseline.

## Sales playbook (cheat sheet)
- LAER (Listen, Acknowledge, Explore, Respond) auto-generated based on the gaps in the latest competency assessment.
- Lives next to the report in Report History.

## Ask Me Anything (AMA)
- Free-text chat over your call data on /app.
- Drag-and-drop module grid for the things you ask most often.
- Spends credits on hold -> capture lifecycle; the price is shown before you spend.

## Scheduling
- Recurring reports at a configurable local time.
- Lookback is relative ("last 7 days", "last 30 days").
- Auto-ingest phase pulls new calls from the linked source before the run.
- Delivered to email, Slack, Microsoft Teams, Google Drive or OneDrive depending on what's connected.

## Presentation export
- Google Slides if you signed in with Google, PowerPoint if you signed in with Microsoft.
- Background job with Slack/Teams notification when ready.

## Modules and dashboard
- /app is an AMA chat plus a drag-and-drop module grid (Insight Tiles, Module Tiles, Narrative Cards).
- Empty modules can be hidden per client.
- Per-client layout overrides supported.