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DemandIntel

Act & Enable

Coaching that actually gets done, and proven.

DemandIntel tells you what needs to improve. Act & Enable makes sure somebody does something about it, with the call attached, a date against it and a record of what changed.

See DemandIntel in actionSee how it is priced

£39 per rep per month on top of any plan. You only pay for reps whose conversations are scored. Managers, leaders, enablement and admin users are free on everything, community included.

Coaching boardPreview

To do

Amara M.

Objection handling

Due Fri

Tom K.

Next step agreed

Due Mon

In progress

Jonas L.

Discovery

Reviewed Tue

Proven

Priya R.

Value articulation

+12 in 3 weeks

The problem

Knowing what to fix is the easy part.

Most teams already have more insight than they act on. The gap is between the insight and the week.

The insight lands, the work does not

Everyone can see what needs to improve. Then the week starts, calls come in, and none of it gets picked up.

Notes live in notebooks

The one to one happens, something useful gets said, and it is gone by Friday. Nobody can find it again.

No proof it worked

You can say you coached someone. You cannot show what changed on real calls afterwards.

What Act does

Four things, all of them boring in the best way.

Act is not another dashboard. It is the place the coaching work lives, from the call that caused it to the call that proves it.

Auto-evidence

Every piece of work comes with the call attached

When Act creates a coaching item, it pulls the exact moment from a real call that caused it, with the timestamp and the words that were said. Managers stop hunting for an example, because the example is already there.

Governance

A board of coaching work with owners and dates

Every item has a person, a skill, a due date and a status. You can see what is waiting, what is being worked on and what has been proven. Nothing quietly disappears.

Coach notes

A written brief before every one to one

Act writes the note for you: the skill in focus, the evidence to play, the questions to ask and the next step to agree. Twenty minutes of preparation becomes two.

Proof

What actually changed afterwards

Once a next step is agreed, Act keeps watching the calls. You get the before and after per person and per skill, so you can show a board that coaching moved something.

Inside Act

What it looks like in use.

Coach note for a one to onePreview

One to one: Amara M.

Thu, 20 mins

Focus

Objection handling, specifically price raised early.

Evidence to play

Call with Northgate, 14 Jan, 06:12 to 07:05

"I understand, let me send the pricing over and you can have a look."

Questions to ask

  • What did you think they meant by too expensive?
  • What would you ask before quoting next time?

Agreed next step

Ask one clarifying question before any price answer, on every call this week.

Review queuePreview
Needs a decision3 open
Tom K.2 days waiting

Next step agreed

No agreed next step on 6 of 9 calls

Sofia N.New

Compliance: disclosure

Disclosure missed on 1 call

Jonas L.5 days waiting

Discovery

Improved, ready to close off

Examples only. In your account every quote, timestamp and score comes from your own calls.

How it works

From a call to proof, in four steps.

01

Act picks the work

It reads the scored calls and creates coaching items for the skills that will move the most, per person.

02

You run the conversation

Open the coach note, play the moment, ask the questions, agree one change. The note saves itself.

03

The change gets watched

Act tracks the next calls for that skill and moves the item on when the behaviour actually shows up.

04

You can prove it

A record of what was coached, when, with what evidence and what happened next.

Who it is for

Managers first, but everyone can see it.

Managers

Turn up to every one to one prepared, with the call ready to play and the question already written. Run your whole team from one board.

Reps

A personal workspace showing what you are working on, why, and the call that shows it. No surprises in your review.

Enablement and leaders

See coaching happening across every team, who is doing it, what is stuck and what improved. Governance without chasing people.

Pricing

A bolt-on, priced per rep.

Act & Enable

£39per rep, per month

Or £390 per rep per year, which is twelve months for the price of ten.

Added on top of DemandIntel at £89 per rep per month, so base plus Act is £128 per rep per month. Audit and Coach are included in the base plan. Act & Enable is the additional bit.

You only pay for reps whose conversations are scored. Managers, leaders, enablement and admin users are free on everything, community included.

Start with DemandIntelCompare the plans

Questions

What people ask about Act.

What is Act & Enable?

It is the coaching project management centre. DemandIntel finds what needs to improve, and Act turns that into work with an owner, a date, the evidence attached and proof of what changed.

How much does it cost?

Act & Enable is £39 per rep per month, or £390 per rep per year, on top of your DemandIntel plan.

Can I buy Act on its own?

No. Act works off the evidence the base plan produces, so it sits on top of DemandIntel at £89 per rep per month. Base plus Act is £128 per rep per month.

Do managers need a seat?

You only pay for reps whose conversations are scored. Managers, leaders, enablement and admin users are free on everything, community included.

Does it create work out of thin air?

No. Every item comes from a scored call. If there is no evidence, Act does not invent an action, it tells you the evidence is not there yet.

How long does it take to set up?

It is switched on for your account and uses the frameworks and calls you already have. There is nothing to import.

Stop coaching from memory.

See Act running on two weeks of your own calls, with the evidence already attached.

See DemandIntel in actionSee the pricing