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Built for outbound & demand-gen agencies

Prove call quality to every client - with evidence.

Run outbound and demand gen for multiple brands from one platform: a tailored competency framework and QA scorecard per client, cross-client league tables, and reports your clients actually trust.

Encrypted at rest & in transit GDPR aligned Every call scored
Client league tablePreview
ClientQA score
1Brand A - Outbound
90
2Brand B - Renewals
84
3Brand C - Lead gen
79
4Brand D - Demand gen
72
5Brand E - Win-back
66
Built forTelemarketingLead genDemand genAppointment settingMulti-clientAgency ops

What it solves

One scoring engine, every client - without the manual QA grind.

A framework per client

Each brand gets its own competency framework and QA scorecard, drafted from that client’s calls - not a generic template.

Cross-client visibility

See quality and conversion patterns across every client and brand in one league table.

Reports clients believe

Share white-label reports with the exact transcript evidence behind every score and recommendation.

What you get

Per-client frameworks, scorecards and shareable reporting.

Spin up a new client in minutes: generate their framework and scorecard from a sample of calls, score every conversation, and publish a client-ready report on a schedule.

  • Separate framework & scorecard per client
  • Cross-client and per-rep league tables
  • White-label, scheduled client reports
  • Compliance auto-fails (DNC, disclosures)
  • Every finding cited to the transcript
  • Scales across campaigns and brands
Competency heatmapPreview
AMJLRPTKSNDV
Discovery
Objection handling
Value articulation
Active listening
Closing / next step
Compliance
FoundationProficientAdvancedExpert
QA heatmapPreview
AMJLRPTKSNDV
Resolution & accuracy887692698495
Empathy & communication918378957288
Process & compliance749081669379
Verification & disclosures968871849062
Documentation807389778591
Closing & next steps839268887694
At riskDevelopingStrongExcellent
QA scorecardPreview

Overall QA

86/100

No auto-fail
Discovery & qualification · 40%84
Value & objection handling · 35%90
Compliance & disclosures · 25%78

Critical / auto-fail items

Required disclosure read Pass
DNC / consent honoured Pass
No misleading claims Pass

Illustrative preview - your frameworks and scorecards are generated from your own calls.

Win the renewal. Show clients the proof.

Free during beta - invite only. Or email sales@demandintel.io.